Camille Abrego

Review of Lithia Kia of Anchorage

I have been their customer since November 2012. Wh...

I have been their customer since November 2012. While I started out really liking the experience when I took my car in for service it has become my least favorite experience. Over the years the Sales people, particularly their manager, have become the worst stereotype of aggressive sales shark. They used to have a shuttle service which was very handy to drop you off at work and pick you up, but the hours of availability dwindled until they stopped it altogether. I just found out today they call an Uber and pay for it, but they called one for me and gave out my personal information (name and phone number) without my consent. I really don't like them anymore to deal with, although the car services are excellent. I am tied to them because I have the oil change for life service paid for, but I don't recommend anything else. Nonmelennials beware, they just don't get privacy issues; your phone number and a name tied to it are as good as a social security number in the wrong hands. Just beware.