Gauri shankar Agarwal

Review of TUI India

Experience of my first foreign trip to Singapore a...

Experience of my first foreign trip to Singapore and MY booked through TUI was very poor. We were unnecessarily forced to travel from New Delhi to Singapore via KL international airport to KL domestic airport to Singapore, thus check in twice and travelling from KL International airport to KL domestic airport wasting whole day in travelling. There was no arrangements for pick up and drop. We had to call the TUI people each time for pickup/ dropa airport and hotel. When our flight to Singapore from KL domestic airport delayed by 5 hours,c they didn't arranged for pickup and when requested they forced us to make the payment before arranging for pickup. We were provided dinner coupons of a restaurant almost 5 Km from our hotel at Singapore with no arrangements to drop at hotel after dinner. Ours was a group of 7, but our flights and hotels were booked seperately. Our whole trip was ruined.