Robbie Tucker

Review of Hayes Chrysler Dodge Jeep

HORRIBLE SERVICE!!! The only reason I gave them a ...

HORRIBLE SERVICE!!! The only reason I gave them a 1 is that there wasn't a 0 to pick. Worst service dept I have ever been to. They advertise express oil changes, well get ready to wait 3 HOURS! And they could obviously care less. Heaven forbid you take your car for repairs there. They will guess at the cause of the problem, spend hundreds or thousands of your dollars, and when that doesn't fix the problem they will call you to change their story and say your car has multiple problems. Then they'll proceed to sell you MORE parts and labor to fix what was the REAL issue to start with. And don't bother complaining to the manager when this happens. He will hide and avoid you like the plague hoping that you get tired of waiting and leave. If you do happen to corner him he will just lie like the service rep did anyway. I swear its like a band of thieves there.