Kayla

Review of Artisans Restaurant

Very disappointed in our experience. We recently h...

Very disappointed in our experience. We recently had a shower here, picked to have it here because I enjoyed myself all the other times I ve been there. They have a lot of restrictions. No small candy for a candy table charge you to have your own cake there but would allow you if it replaced the desserts that come with the package, to list a few which weren t a big deal to me. Wouldn t allow set up 1 minute before 12pm. Family arrived 15mins early to set up and they were told they were early and not allowed in. We were told there was no confetti allowed on the tables after it was already placed. The woman in charge was honestly just rude and rubbed a lot of people the wrong way felt like we were more of a inconvenience. The waitstaff was nice and helpful where they could be. My suggestion would be to list all the rules on your website or tell people upon booking give them more of a run down of what is offered and not offered. I work in customer service and understand the difficulties that come with that but if your advertising private parties you should be better equipped to handle them and have a better person in place to represent your team.