Lindsay Thompson Review of Hyatt Regency Coconut Point Re...
Pros: The grounds and view (if you pay for them) a...
Pros: The grounds and view (if you pay for them) are amazing. We enjoyed the pool with our kids age 4 and 7. The candy shop was a hit with the kids. We also enjoyed the private beach option. Waitstaff around the pool was friendly and available when needed.
Cons: Housekeeping and general room upkeep is lacking. Our bathtub pipes sounded like they were going to knock through the walls, the water pressure was terrible and it took 5+ min for the water to heat up. Due to Covid, rooms are cleaned every 4 days. We had to make multiple requests to get extra towels and bedding for the sofa sleeper, and it always took a very long time. For a family of 4, the bedding and extra towels should just be provided. The bathrooms Iocated in the pool area were extremely dirty and smelled terrible. Our 4 year old was disappointed he couldn't go on the tube ride even with a grown up. I think this policy should be updated. Prices for poolside drinks were $$$$ for weak drinks. We requested dining menus and never received them. No room service due to covid.
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