DJVIKTORWONKA

Review of Amnesia Ibiza

Very good support-Team!

Very good support-Team!

I recently ordered tickets for Elrow @ Amnesia Ibiza and did not pay attention to the date. I bought tickets for the 22nd of july instead of for the 29th of july
I immediately applied to the support of Amnesia Ibiza. They said I should buy the tickets for the 29th of july and send both order numbers, then the matter would be clarified.
After 1 day everything was settled and I had the right tickets.The money for the other tickets would be sent back.
What really impressed me personally is that the support team of Amnesia Ibiza was looking for direct contact with the customer.
First in the chat as well as later in the e-mail exchange.
They always wanted to make sure that everything had worked out and said that I should tell them whether everything had worked out and whether I got my money.
I have not gone there yet, and I saw that the a happy costumer is of great importance for the costumer service. A great job for one of the best and largest clubs in the world.

Viktor Wonschik