Ruth Musicante

Review of Southtree

I sent my VHS tapes to Southtree this summer. The...

I sent my VHS tapes to Southtree this summer. Their tracking system listed it as March. I called to alert them and spoke to very polite representatives, but for several months, they couldn't find my order at all. I was told it was finally located and processed. Today, I got a box in the mail. It is not my material! I now have material that belongs to someone else by the last name of "Smith," and I have no idea where my precious family memories are. It's Friday after the close of business, so I can't even contact them to let them know. Use this company at your own risk!