Bernardo Salinas

Review of Westcott Mazda

Pulled into the service department to get my routi...

Pulled into the service department to get my routine service done (oil change, tire rotation, car wash). The employees didn't even bother to get up from their desk to ask how they could help. Stood there for a while and just got starred at like, who are you, and what are you doing here?
Zero customer service skills or interest after getting the best customer service at John Hine for over a decade.
We recently moved from Mission Valley to Otay Ranch and figured we didnt have to go to Mission Valley anymore because Mazda National City was closer. Wrong! Regardless of our proximity to National City, We'll continue to take our vehicles to John Hine where the customer service is A+, even if it's further out. We'll just make a day out of it and visit our old neighborhood while we're there. John Hine appreciates our business.