Cuizin' Today

Review of Alvisse Parc Hotel

Far from the 4 * advertised ...

Far from the 4 * advertised ...
The room keys were not working, when we got in the room was flooded, the carpet was soaked.
The second room we were given smelled strongly of cold cigarettes and an electric hatch was wide open in the ceiling.
The bathroom sink was coming off the wall, the shower column was broken and the shower head pointed towards the bathroom and not towards the tub (which certainly explains the flooding of the 1st bedroom).
The bedding is very soft, to the point where you are afraid of falling when turning over at night. There is only one flat pillow (light for a 4 *).
No lift offered, not even a bottle of water, everything is chargeable in the mini bar, no kettle or coffee maker available either.
On the last day, we have not yet returned the keys that a cleaning lady knocks lightly on the door and enters at 8:30 am, for the late morning and the rest, we will come back ...
Which brings me to the point of the hotel's non-existent insulation. We hear all the noises, especially as the hotel welcomes whole buses of tourists who spend their time going from room to room in the corridor ...
Only the service at the reception is worthy of a 4 * and the rooms and the outbuildings are clean (vacuuming the corridors at 9 am, as much as it is clean ..)
At full price, it's theft, barely the standard of a 3 *.
Breakfast is very expensive for what it is. The pastries are good and there is a choice. On the other hand, there is no individual yogurt (there is a large bowl with a more than doubtful yogurt), the eggs (in powder) are not cooked, the orange juice is not filled when it is is empty ... As in the whole establishment: expensive for what it is ...
I do not recommend this hotel, or with a great offer and one night or the hotel is empty to avoid noise ...
The green setting is nice and relaxing, and the pool / sauna / hammam area is pleasant when there are few people.