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I had such an AMAZING experience today at Toyota ...

I had such an AMAZING experience today at Toyota of Richardson. When I first walked in I was greeted by Jerry Purnell who demonstrated such warm and welcoming customer service. I talked to him about the car I desired to purchase and he was very accommodating and patient with helping me to find exactly what I wanted. I didn't feel like Mr Purnell was just trying to get me to buy just any vehicle so that he can make a sale. He sincerely wanted me so walk away happy and satisfied with my purchase even if that meant my purchase would have to take place in another dealership. Fortunately I was able to find the vehicle that I wanted and I was most excited about it because I really wanted to give them my business simply as a result of their amazing customer service. Not only was Mr Purnell friendly and welcoming but other employees who we encountered as we walked around the lot or through the offices, they all seemed to be welcoming as well and it felt like one big family. After finalizing my decision I interacted with Nick Williams in financing and he worked diligently to give me every deal possible so that my payments and interest would remain in my budget. I am so excited about my purchase and I'm so glad that I was able to get my vehicle from Toyota of Richardson. I would recommend this dealership to anyone. Thank you Jerry and Nick for working with me rather than just trying to sell to me.

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