Nancy Yale

Review of Kleinfeld Bridal

We bought a beautiful dress here, they recommended...

We bought a beautiful dress here, they recommended we use Alzira Michelon for alterations as that is who does them for their brides. She was so awful that I hope you will not recommend her. She took full payment 6 mos before and did not work on the dress until 3 months before. All we needed is to take out some tule, shorten and take in the top. She did nothing and said she let it out as she forgot what she was supposed to do. Then we told her she took it in and she said oh, it s too big now because you must have lost weight. We had to scramble to get this done in time. Then we said it was too long and she said, no it is fine. She finally made it shorter......except that she did not take up or shorten the tule or the 2 layers of lining underneath. 10 min before walking down the aisle, we had to cut the bottom of the tule and sew up about 2 inch s the 2 layers underneath by hand as the dress was on so she wouldn t step on the front. The dress was getting caught in her toes in the front! Alzira has a tiny studio and never did the bride walk around to determine the underneath after it had been shortened. I will email you directly with pictures of the dress being shortened while worn and of the dress before with the lining visible that was longer than the dress.

Please do not recommend someone like that to ruin your reputation.