WHY MUST I GIVE THIS PLACE A STAR!!! Cold called a...

WHY MUST I GIVE THIS PLACE A STAR!!! Cold called asked for F&I asked if we had a printer and then mailed us ink for said printer that was not asked for. This place thinks their terms and conditions should be followed when they send product out that was not approved or asked for. Waiting on the recording to show that we didn't order the ink, but with a company like this i'm not hold my breath.