Paul Baskerville

Review of Furniture at Work

STOP. Before you place any order for any Home Offi...

STOP. Before you place any order for any Home Office Cabinets, please take 5 minutes to read my review.
I placed an order for Grey Nebraska Home Office Cabinets after planning what would be best suitable in the room I would be using and my needs.
I wanted certain cabinets, but was told by furniture at Work (FaW) I could not order individual items and that I would need to purchase various sets to get - roughly what I wanted. That was not what I wanted to hear.

After a delivery date came and went, I contacted FaW who tell me that once an order is placed, they no longer have control over it. The order is sent to a company who make the cabinets and then arranges transport.
This is now the bit you wish to hear.
A very helpful gentleman at - R White Cabinets of Poole in Dorset (contact details available on the web) stated that If I spoke to them first, I could have placed an order for the individual cabinets I wanted and would match to price of FaW. I wish that I would have known this sooner and would not have ordered through FaW as they gave me slightly false information.
Why have I given 5 * then ?
Well, for just one cabinet that I could not order on its own, placing the order was straight forward and communications were good.
Once the delivery date had passed, both FaW and R White Cabinets were involved with the tracking down of the order and I could not have asked for more from the two.
The delay was actually with the transport Company holding the pallet in its warehouse.
If you want something individual or two cabinets the same, approach R White first.
The order arrived perfectly but a week late and the cabinets are now in place with the workmanship miles better that I expected.
Thank to both Companies, and I will use again when the needs arise.
Thank you also for taking the time to read, hopefully a helpful review.