If I could give Empire zero stars I would! I have ...

If I could give Empire zero stars I would! I have had the WORST customer experience after noticing several planks are chips after instillation on my $1,000+ flooring. It was installed on a Saturday and almost a week later I m still waiting to hear back on a resolution to my problem after contacting them a handful a times. It amazes me how quick they were able to come out and collect payment but when something went wrong an hour after their installers left no ones been able to help. I even contacted the sales man who came out for him to help me which he returned my call with a text and has yet to respond when I asked him for further help on my problem. Extremely unprofessional, disappointed and unsatisfied!!!