I am writing to enthusiastically recommend JACK'S ...

I am writing to enthusiastically recommend JACK'S SMALL ENGINES. I was happy to locate parts for my electric pole saw on the comprehensive, user-friendly website. I was disappointed to learn that back-ordered parts were obsolete. Customer Service Rep, JASON, researched my request thoroughly and quickly to determine unavailability. My account was reconciled in four days. Communication via e-mail was excellent; personal customer service was exceptional. THANK YOU!!