DrFayqa Ashkanani

Review of The St. Regis Doha part of Sta...

Before I used to stay at The St. Regis Doha espe...

Before I used to stay at The St. Regis Doha especially during family occasions the staff been very professional they welcoming the gust especially Marriot members the made me feel I m princess
But as the low of Qatar government I have to book a hotel for quarantine And I have to choose from a list of different hotel but and because I trust the St Reges hotel I booked without thinking because from my previous experience this is the best place I might stay as quarantine without feeling bored and I booked 3 more days to relax after The quarantine
unfortunately I chocked with the behavior of some of their staff such Yukiia the reception staff she is very rude and doesn t fit with five star hotel she can t deal with customers requirements
My booking was sea view and I insisted I have a very close view to the sea but when I checked in I didn t like the view and asked them to find another room

Yukiia talked to me in a very weird way this only what we have and you can t cancel your reservation because you already checked in online
But at the End mr SAEED the front disk manager solved this and found a good room with my need
I feel disappointed no butler service, staff very rude
I don t think I ll come to this place again