My first time ordering from Rockauto was last week...

My first time ordering from Rockauto was last week. Ordered on Thursday, received on Saturday. A+. I start my brake job on Sunday and finished three of the four wheels. Rotors and pads. The last rotor was warped enough to have it scrape against the caliper bracket. I thought it may have been me working for hours. All dejected I couldn't finish the project the same day, I logged on to do a warranty exchange thinking it would be a nightmare. It was far from a nightmare. Rockauto has everything automated, provided a label to return the defective part, promised to ship it as soon as it was in the FedEx system. They did as promised and I got the shipment three days later. It would've been two days but FedEx decided not to deliver on the original day.

I see they put extra care in packing this one and even put extra cardboard in the box to keep the rotor from moving in transit. Installed it today and it's PERFECT.

THANK YOU Rockauto!!