Heard their commercial on the radio so I gave them...

Heard their commercial on the radio so I gave them a call. My heat hasn t been working for a few days. Not knowing how it works or if it s unsafe or not, since it hasn t been working I just left it off until someone could come out. Tech comes out on Saturday and as my luck would have it he turns it on to test it and it s working just fine. Tech goes outside for a few minutes then comes back in and says the compressor is bad and needs replaced. Quote was $8,000 or another option is $14,000 for a whole new system install. My neighborhood was built in 1998 all homes have original systems outside, mine was updated 7yrs ago with a big high efficiency Lennox. I highly doubt I need a new system. I m willing to bet money on it. Tech left and since then my heat has been on 24hrs a day at 73 degrees upstairs and downstairs and it s worked perfectly. I don t know why it didn t last week but it s been flawless so far. I figured the tech that came out was just trying to make a big sale. What prompted me to write this review is I got a text from the assistant sales manager saying they re in my area with a crew with nothing to do and will give me a good deal on a complete new system install. That s when I knew this place was a fraud. Instead of fixing stuff for a couple hundred dollars here and there, they make much more money with $14,000 full system replacements. They ll just hit the jackpot on a poor soul that doesn t know any better. Never ever will I use them again and everyone I talk to or meet will also know about this.