Charlie Walkrich

Review of Specialty Answering Service

As many other business owners, I don't have enough...

As many other business owners, I don't have enough time to answer phone calls and prefer to communicate via email. I signed up for their free 2-week trial to find out if a phone answering service would be the right fit for my business. Their customer service skills and the overall system are very good to say the least. However, due to the nature of my business and my clients' expectations, I've decided that at this time I should continue using Google voice "do not disturb" function that prompts the callers to an automated message with general information and detailed instructions on how to get what they need. Nevertheless, I still believe that SAS can be a great service for many other businesses and I highly recommend them.