Staff gave mixed messages regarding the dress code...

Staff gave mixed messages regarding the dress code. On a previous visit this was not mentioned. On this occasion shorts were unacceptable in the Club Lounge. Staff made a big issue about this but did not tell us that the Sky Bar shorts were okay. After finally being admitted to the lounge - which was half empty - we saw several other men wearing shorts. Clearly this expensive Club Lounge does not want customers. Staff training is rather poor and staff do not seem to know much about the venue ; or customer service.