Do NEVER book with this company!

Do NEVER book with this company!
Booked 2 flights for next week to Bali. The first connection flight got already cancelled. UK citizens are banned on going to Indonesia and this scammer company still hasn t refunded me my money.
Called them numerous times, also send an email and never got a responds! The really trying to give me a voucher valid for 1 year. This company is a joke.
I m glad that I know my rights and that they ll have to refund me my money under these circumstances, just annoying that I have to contact a lawyer now to get this sorted.