Erin Miller

Review of The Normandie hotel

We were supposed to have a suite so that my daught...

We were supposed to have a suite so that my daughter and my boyfriend and I could stay together for a night. I called at 11 AM to confirm and let them know we would be getting in after midnight. When we arrived at 1:30AM after driving 5 hours we had just a king sized bed and no pull out couch. Their were no cots or anything else available. The staff was very friendly and apologetic but it made for a tough night. The room also smelled like urine. The hotel was otherwise quite pretty and clean.