Angela Mccoy

Review of Pilson Auto Center

Worst experience of my LIFE.!! Thanks to BRETON AP...

Worst experience of my LIFE.!! Thanks to BRETON APPLE. I went to him/pilsons to purchase my first car. I got a 2007 Mitsubishi Eclipse. I told him this is my first car. I don t know much about cars. So I m trusting his word. Second day of having the car. I came personally to him and told him the brake lights are on he told me to pull the E break back then back down in the light should go off. I did it right in front of him he told me It should go off in a couple minutes and sent me back to the street telling me everything was fine. Third day I was driving by Walmart. The brakes completely goes out I m stomping the brake pad and the car is not stopping. so I had to glide through stop signs and lights from Walmart to Pilson s to get it fixed. I voice recorded the entire situation. He admitted that he told me something wrong and turned around and tried the ask for the rest of $100 of the car note before even apologizing that he set me off. The manager told me that the car went to the full body expection but fail to check the brakes. Mind you this is all on voice recording. It took them a month to fix my brakes because it was a recall on them got my car back after a month and i m driving the brakes are still squeaking and my car kept shifting to the left while driving and when I went over 40 mph the steering wheel was shaking really really bad. I took it right back to Pilson s and of course it fails the alignment test. He said between Pilson s or the other company where they got the new brake parts from failed to check the alignment. Told me that they couldn t fix it till I paid the rest of my carnote l mind you I didn t ask for them to screw up the car even more. I paid the 100$ to the mechanics and more money on top and then Brayton shoots me a text and tells me that he hasn t received any payment he needs it ASAP I came straight up there and told him I paid already he argued with me I went to the back and told them who I gave my money to and she verified that I paid it just shows that they don t even communicate. I ve asked for a receipt and haven t gotten one. I ve called so many times. Telling them I do not feel safe in this car my car has sat in the same driveway for two weeks till I got an answer from Pilson s and I ve gotten nothing because I was so scared to drive it. They just kept tugging me around and just feed me whatever information they could to send me back on my way. And as soon as I started driving my car I was on my way to Mattoon going 50 mph with the traffic with my cousin and The steering wheel locks up so we had to glide to a random person s house and leave my car there. In Mattoon they tried to ask for a toll fee and I refuse to pay because I didn t ask for any of this to happen I wanted a reliable car to get back-and-forth in town to work. I got into an argument with Brighton yesterday and he tells me what do you expect when you buy a used car it s going to have problems. It s not the fact of buying a used car because pill since isn t a rinky-dink dealership this is a worldwide dealership. If someone is telling you that this car is been there a full body expection and everything is running perfect that s what I m going to go by and then when something bad happens they tell me that. I got into an argument with Brighton yesterday and he tells me what do you expect when you buy a used car it s going to have problems. It s not the fact of buying a used car because Pilson isnt a rinky-dink dealership this is a worldwide dealership. If someone is telling you that this car is been total full body expection and everything is running perfect that s what I m going to go by and then when something bad happens they tell me that. He had absolutely no sympathy and a month ago when he told me about the brakes he had the nerve to tell me I was lying about that yesterday till I told him I recorded him and he got upset and left his desk so I have proof to back up my story and this just happened two days ago.I had this car for less than two months bought fresh off the lot and nearly $5000 has already went into