More appearance than reality.

More appearance than reality.
The hotel is clean and the staff friendly and accommodating. The breakfast is very good.
What bothered us a little, for example, was that all towels were changed every day. That is meant nicely, but absolutely unnecessary, especially with regard to the environment.
It was also stupid that you only got the daily newspaper at noon, when you were out you could only read it in the evening ...
There is a kettle which is great. However, if the used cups are cleared away in the morning and you only get new ones in the late afternoon, you cannot make tea or coffee.
And what I find really unbelievable is that you book a spa hotel, but have to pay another entrance fee for the spa area.
We didn't find it really quiet either. Especially when you are sitting at an expensive dinner and listening to two different types of music.
Maybe sounds worse now than it was. But I think it's the little things that make a difference.
Lastly, I would like to say that I had a Thai massage, which was really, really good.