Al Scott

Review of Focal Point Fires Plc

Don't waste your money! Purchased two fires in Mar...

Don't waste your money! Purchased two fires in March, was told there would a delay of 3 months, then the fires never turned up, so contacted them numerous times only to be told they would aim to arrive in July. A total of 6 months delay! The problem is the lack of transparency or communication from the customer service at this company- if i'd known it would be a 6 month wait obviously I would have shopped elsewhere. Total waste of my time and has delayed my project!!!!