Very frustrating experience with this company. The...

Very frustrating experience with this company. The driver was 30 minutes late picking us up and they took us to the wrong pier. When we got to the right pier our ferry had left. They refused to give us a refund. The manager Soun Samang told us to wait 20 minutes and he would have a boat for us. In that time he got in a car and drove away and we were then told the next ferry was at 2pm which was 3 hours later. Very dodgy, avoid at all costs!