aaron sewell

Review of Houston Methodist

While the nurses are top quality and caring, not m...

While the nurses are top quality and caring, not much could be said for the rooms and administration of the hospital. I was in the Jones building for 5 horrible days. The a/c system was not working and despite having the thermostat on 70 the room was still 80 decrees.

The initial response to try and resolve the a/c issue was to tell me to have a family member bring a fan for me for home.

Finally after requesting for maintenance 4 times, they finally came and advised the nurses and hospital staff to move me out of the room. Even my doctors were very upset that I was in a room with no proper working a/c.
The hospital changed my room 3 times, and each room had the same problem. The hospital seemed to only transfer me within the Jones building and not to another part of the hospital in which did not have theses issues.

I am sure if I was a politician, celebrity or person of wealth I never would had been assigned a room within the Jones building. It seems Methodist reserves their better rooms for those that was more than willing to pay for their "deluxe suites".

I spoke with the patient advocate on several occasions and the only assistance they could offer was to provide my family members with one day free valet parking.

I had to check out of Methodist and re-admit to St. Lukes Hospital just so I could properly recover from surgery.

If you have to be admitted to Methodist in the Texas Medical Center just make sure they do not assign you a room within the Jones or Main buildings.