Kelly Shea

Review of The Rawlings Group

The staff is incredibly rude! I have questions abo...

The staff is incredibly rude! I have questions about my bill from my car accident and Annie has been absolutely no help, she doesn t listen to what I have to say and has no answers for me except the script she is reading from off the screen. I m still extremely confused and Kaiser apparently has no idea about any of this. When I asked why on the bill they charged me for a flu shot she said, I don t know what you are looking at, we didn t charge you. But it s literally ON the statement.

Reading all the reviews on here is disappointing, these people are crooks. This is not how you want to be treated after already having to deal with everything that comes with being in a car accident.