After doing some research and my due diligence, I ...

After doing some research and my due diligence, I went in this afternoon to test drive a used truck Schomp BMW just got on their lot and then see if the numbers would work for my budget. I was very up front about not wanting to waste anyone's time if they didn't.

It went well until I felt they were low-balling me on the value of my trade-in; moments before, the manager Dustin said about my car while driving it, "This is the Mac-Daddy, I see no issues, and we should be able to get you the high range we talked about." But once we were back in the office, I was shown the opposite. I then explained that per our previous conversation, my research, and showing them the estimates on my phone, Dustin and Michael then launched into "typical car salesmen" tactics, trying various ways to get me to back down and go along with their objective. When I wouldn't follow their script, Dustin tried a few more times, and even though I was very respectful yet firm and up front about what I would and would not do, they continued.

Finally, I had to cut him off, and Dustin fulfilled every stereotype of the car sales manager: Petulant, disrespectful, and manipulative. I tried to ask a point blank question about whether or not they were willing to use my estimate at the higher range, therefore making the deal possible, Dustin stood up, and seemingly throwing a tantrum, began to storm out of the office, saying (nonsensically), "I can see we can't communicate here."

How ridiculous. No, it's not that we "couldn't communicate," it's that I'm not a cowering little sheep, easily manipulated or willing to go along with their typical car sales tactics and scripts. When I tried to calmly cut through the usual lines, he stomped off like a child.

I had been hoping Schomp was different, but Dustin proved that it is not. It's staffed with the usual characters straight out of car sales central casting, and regardless of what they say, the experience is the typical one. I will gladly take my business down the street to Carmax or somewhere else.