C

Crystal Pfeil

3 years ago

I had previously rented cars here..in fact this is...

I had previously rented cars here..in fact this is the only place I have ever rented from .. I made a reservation like normal.. I went to the location at 7 am when they open.. The very RUDE sales clerk told us to wait because she was not ready.. By this time it's between 7:05-7:10. Finally about 7:15-7:20, (and you can tell she is taking her sweet time to get ready) she acknowledges us and says she can help. She immediately ask for my stuff drivers licenses and cc. I put it on the counter, rudely saying"we don't except debit cards any more", I put my cc on the counter. She then proceeds to tell me she won't help because because it's to early to deal with me(referring to my attitude,because she wasn't open when it said they were). She turned around and went in the back and wouldn't come out,by this time another customer is in line and ask if she is not coming back.. I said "I don't know but she is awful". Finally,she came back out and said,"I am not helping you,and I will call airport security", remind you I've been asking her name the entire conversation(refusing every time). So another car rental place open next to them and I moved over there and I did snap a few pictures so I have them because she refused to give me any info.. She called airport security..I let them know why and what happen.. Needless to say I WILL NEVER DEAL WITH THIS COMPANY AGAIN BECAUSE THIS ONE PERSON..

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