I am beyond disappointed with the service and thei...

I am beyond disappointed with the service and their lack of understanding and compassion. Multiple occasions I have called, been advised by Kelly she would keep me informed and call back. EACH TIME, I have had to make multiple calls to resolve issues. It took multiple calls to get orders sent to labs, physicians, etc. You will be better served to find a service that cares about the welfare of their patients. In my opinion, this service is about making money on your insurance company and you, if your paying co-pays or percentages of what they bill your insurance company