Christina Ratto

Review of Principal Residential group

Gorgeous living spaces & amenities; amazing staff

Gorgeous living spaces & amenities; amazing staff
I toured a few other downtown communities during my apartment search, and what sold me was the service that I received from one of the sales agents, Ellie. She was friendly and quick to respond to all of my questions, and that type of service continues for me as an actual resident. This property has beautiful amenities that make you feel like you're on vacation at a resort, but it's actually your home. The property is impeccable. This place is not cheap, but compared to a few other properties along Roosevelt, it is the best value for the quality of each living space and for the access to an incredible gym, pool, club house, lounge areas (including the best rooftop balcony), package concierge, secured parking, etc. I don't see how the other properties can compete! Also, the community of residents is awesome. The property hosts social events for residents, and it's a great way to meet people. The building is still partially under construction, and any construction noise or fire alarm testing occurs during the day time. Noise is not an issue; I don't even hear other residents in the hallways or shared walls. Because the units are brand new, I found a few minor issues with the blinds and weather stripping on the patio door, but everything was repaired right away. Maintenance staff is onsite and seems to have an organized and efficient ticketing request system to address issues quickly.