L

Lovely Lovely
Review of PHH

3 years ago

I was with Cendant Mortgage company then my mortga...

I was with Cendant Mortgage company then my mortgage was transferred to PHH. I initially started with them back in 2005 finally got out in 2017. I refinanced with PHH and that was the most horrible experience ever they assigned me to Gary Pacheco who was the worst person to ever deal with Rude, unkind, unprofessional, how did this person get hired.?Worst communication skills, lack of compassion. He has no interpersonal skills, This company needs to go under as there as so many bad reviews on here. You need to definitely fire this person or send back to re training. They farm out their customer service calls overseas and that is a nightmare. No clue on what they are doing and how to deal with customers. Worst Mortgage company ever!!!!

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