Void: an order that I did not receive, they put on...

Void: an order that I did not receive, they put on the fault of the carrier whereas in fact it was ikea which had not shipped! They tell me to call customer service ... customer service that doesn't respond after 30 min. The seller is not pleasant, initially does not apologize for the inconvenience. In my opinion .... he was in a bad mood. Ikea ... your reputation is starting to get a little hot ...