Michelle Mckrell

Review of American Midwest Mortgage

Very dissappointed with Brandon Bromley. Do not wo...

Very dissappointed with Brandon Bromley. Do not work with him. He accepted our business in helping us with a home loan. Right before he's leaving for the week to go on vacation. Our situation was timely. He knew it. He could've had someone answer questions while he was gone or given us to someone who could help us better. Furthermore, He won't remember your name. He called me Melissa. Not good when you're helping someone make the biggest purchase of a lifetime? He also said my husband and I would qualify under an FHA when we qualified for a conventional loan twice before. Fha is harder to work with more expensive all around. He likes to text business instead of a phone call. He doesn't know how to spell. I feel sorry for us for the very first time, because we've been having everything fall into place. Accept for a nice, hard working loan officer who can get stuff done and KNOW our name! When you are a business person with clients. You answer the phone! Don't blow off your customers.