Slowest returns EVER. Never enough staff to accomm...

Slowest returns EVER. Never enough staff to accommodate returns. Average of 20 minute wait.
Pick up is also SNAIL SLOW. Wait another 30 minutes for them to "pick up" your stuff that you already bought ..... seriously?! It was a sink. It took 30 minutes to give us a sink??
Customer service staff acts like theyre doing you a huge favor rather than simply their job to assist.