3 years ago

The staff is really what makes this place. Mary an...

The staff is really what makes this place. Mary and Tyler were amazing and definitely went above and beyond to make our stay a good one.
Unfortunately it seems the resort has changed ownership and check-in was a bit long. The first room we had was very clean with a small balcony overlooking the ocean but the air conditioner was broken. Tyler tried to fix it but the unit was fried.
Marry immediately gave us a new room but unfortunately they had no time to clean it.There was sand on both beds and no pillowcases .Once again Marry and Tyler to the rescue. We received new sheets and pillowcases immediately. I would give this place a second chance next year when the finish remodeling and learn the new computer system. They also did the right thing and refunded us 40% when we checked out.

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