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Patricia Sulewski

4 years ago

I give 3&1/2 stars only because the initial deliv...

I give 3&1/2 stars only because the initial delivery was a week late, not a big deal but I had to call to confirm the next delivery day as they did not notify me. Also, the delivery guy was a little sketchy and was complaining a lot therefore we did not allow him to come in and set it up. The equipment works great and no issues there. I m liking both hot and cold cooler.
I received a call a week later to see how my delivery went and I told the gal the above but nothing was addressed further so I thought I d post on here.
Lastly, she confirmed my next delivery for next month but I signed up for every OTHER month so I called back and got the main number and another gal stated I am in the system for once a month and that was wrong therefore she switched it.
With all that being said, customer service is lacking for a first impression, unfortunately.

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