Kevin Reynolds

Review of Web Africa

BAD SERVICE

I requested assistance yesterday morning by utilizing the useless BOT, as I could not get access to the internet. More than 24 hours later and still no response from a WEBAFRICA representative. Due to urgency I resolved the issue myself. In the interim, I received at least 10 statements for January, as I mistakenly and only once selected statement in the "BOT" chat. Technical support is non existent. This is based on my previous request for technical support, where I had a similar experience : I had to make complaints before I got service.

A Totally Ticked Off Client