JEAN DAVIS

Review of BounceU Charlotte, BounceU Mat...

Birthday party today for my 6 yr old grandson. I b...

Birthday party today for my 6 yr old grandson. I brought balloons and was told to take them into the party room I had to pay them

for my balloons,,, had to pay for each balloon. When I asked for an exception since I had not been told not to bring balloons I was told no. Asked fo4 the manager. She said must pay for my own balloonn so Had to pay. I thought that was bad service the parties are very expensive and to squeeze out an undeserved extra $20, doesn t seem worth the bad will toward Bounce U it created.
A problem: Both bathrooms in one of the play rooms were out of order so children who needed a restroom had to leave the playroom and go to the lobby. I am definitely not a fan of bounce U. One good word the folks assigned to the party were pleasant and helpful.