Juli Young

Review of Subco

I was having ongoing delivery issues with a magazi...

I was having ongoing delivery issues with a magazine subscription. Angie, in Customer Service, helped by calling the publisher and getting to the bottom of the issue. She called me to ask how I wanted resolution - back issues vs. extended subscription. She called the publisher back with my wishes and called me again to tell me all was good. I even got another call when she found out exactly WHICH issue I'd be receiving next and when I'd likely get it. I had called the publisher myself previously and got NOWHERE. 5 stars for Angie!