Sierra Pavadore

Review of Lithia Kia of Anchorage

Sales and finance are great, service department is...

Sales and finance are great, service department is awful. Can't even get them to answer the phone... and they will keep your vehicle without doing anything to it for days, and you won't have any idea why or what's going on because they don't answer the phone. I only get services here when it's a warranty issue - and I usually end up having to go in in person because they don't answer the phone. I get all my oil changes and tune ups at hyundai just down the street, they answer their phone and get me right in and out.