Wendy W

Review of Modern Toyota

Great place for car shopping. I was last there hel...

Great place for car shopping. I was last there helping my parents decide on a new car. I would suggest the sales people not tell potential customers how the "other guys" work in any way. The sales guy spent a good 10-15 minutes "explaining" the differences between them and another brand, how their warranties work to my father.

We left there and went to the "other guy" and specifically asked for details concerning what the Toyota guy said.

Toyota guy was completely wrong.
They have great cars- they don't need to misrepresent another brand to sell their own.

When we bought my car, the sales person was going to sell it to us for full price despite there being a dealership sale on their website. It was only after we brought the sale up on our phones did the sale price change. They didn't even apologize for not acknowledging the dealership sale price.

In the future when we buy another Toyota, it will be because we know it's an excellent product, not because of the sales staff due to these two incidences years apart from each other.