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Merissa Rhine

4 years ago

Prescription was called in for my dog at 1015 am o...

Prescription was called in for my dog at 1015 am on Saturday. Store calls me at 1045 am to confirm the price of the meds and get my approval. State they will call me today when it's ready. No phone call, so stop by around 5 pm, to be told that 6 hours later it is not ready. No phone call informing me of this before hand. The employee says it will be ready tomorrow, Sunday (today) and they will call me when it is done. Entire day goes by and no phone call at all. I just get off work and see it is closed already. Poor customer service and horridle lack of communication. Will not be taking my business here again, and will be contacting my vet to send the prescription in elsewhere.

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