UDAI SINGH

Review of VivaColombia

Terrible airlines. It showed it's true colours on ...

Terrible airlines. It showed it's true colours on an International Flight!!! I had booked a flight from Medellin to Miami departing at 2:50 pm - however, the airline preponed the departure by 7 hours to 7:50 am. Check-in began at only 4:50 am and there was no option to check-in online for international flights. It was a nightmare - I had to reach the airport at night and sleep there given taking a taxi at 4 am would have been pretty risky in Medellin.

They were absolutely unapologetic and did not even inform me of the time change - I got to know when I tried to do a web check in 48 hours before. My bag was literally 4 cm higher than the luggage size and they charged me extra for it - despite arguing for 15 minutes..

At the last hour, they also decided to postpone the flight by an hour - as if they hadn't given enough grief earlier!! The seats were terribly small and had no option to recline. Given Colombia has probably the most beautiful women in the world, the air hostess and the crew was probably the worst looking I've seen on any airline in my life. Absolutely, avoid this airline. The announcements were only in Spanish despite it being an international flight to the US.