Since I have been asked what the reason for the sc...

Since I have been asked what the reason for the score has been, I will answer although I had not thought about it since in our day we only complained when we left, we had a superior suite room, it is true that we should have complained the first day but We were 3 nights and we did not do it, the biggest complaint is the issue of cleaning and maintenance of the place, when we arrived at the room after enjoying the beach, only the bed was made, no open curtains, no clean bathroom and no pool the leaves were removed, a gum stuck in the ground from day one, Room service stayed the tray half a day out. It should be said that Andy was the best of our visit to the hotel, Dream was the cleaning girl and I know if they have a lot of work but leave a lot to be desired, I would not return just for the poor maintenance and cleaning for the type of room it was. The breakfast very good and varied, the facilities of the hotel are good, of course our honeymoon with them was not good at all in that sense, same fruit for 3 days, rotten, dangerous terrace nail, burnt mattress, umbrella broken, the photos in Booking of the rooms are not at all the same, petals in the jacuzzi ..... at all you will find that kind of detail ....