I've been here twice for my mother's knee surgery....

I've been here twice for my mother's knee surgery. Both times the experience has been phenomenon. Faith in humanity restored is how I would describe it. The first visit was for a pre-op on MAY 2. Where we didn't know where to go the volunteers out front were kind & informative. At in-patient registration we struggled w/ the sign-in machine, but the nurse there was equally patient and kind. Every nurse we had the chance to meet had been nothing short of kind. Especially the RN Winnie, who made every effort to answer all the questions my mother in her preferred language telling her it is a very minor surgery. Even the receptionist in day surgery that day was kind and understanding when we ran late. The whole experience made us more comfortable w/ the surgery.

Fast forward to today:surgery day. I have been up since 4am just nervous abt the day & honestly not the most delightful, but from the moment we stepped into the hospital at 7am we have been treated with such care. The volunteers do so much in making us comfortable. And the nurses were very kind. Today it was Alden who shined. He tried to make us more comfortable with jokes and smiles & even when I couldn't squeeze out a smile he was still so kind. After waiting for awhile I hit the cafeteria where I met a beautiful woman. I was tired & hungry, shuffling in line waiting to pay for my breakfast. When it came to my turn to pay, the cashier told me the blonde haired nurse in front of me had already paid for my meal. This beautiful, generous soul whom I've never met or spoken to just decided to make my day. The cashier told me she didn't know her name, but she does it all the time. An unnamed blonde Angel who not only helps daily as a nurse, but paying to make ppl's days better one meal at a time.

I sat down and just stared at the breakfast in front of me overwhelmed with emotions. It was one of the best meals I've ever had. As I finished I received a call from the surgeon Dr. Marchie who said everything went well w/ my mother's surgery and not to worry. I am sitting here just reflecting on the day's events. I don't believe I was just lucky today that everything aligned in my favour. All I have experience today in the hospital are the collective efforts of medical professionals & volunteers who truly care. So thank you to you all. I am grateful.

*Update

We just left the hospital. Please thank Loretta the post-surgery nurse. She was Just wonderful.