craig bodycot

Review of One Stop Printers

Terrible customer service and very rude from staff...

Terrible customer service and very rude from staff members Barry(manager) and ian (general staff),
I asked for some prints to be made and they made them a few days later, but when they are done they get stuck on the inside as i wanted them on the outside because i have very expensive display gonadal and could not access the inside without dismantling the gonadal. They offered to re print them so it sticks from the correct side but asked me to pay in full for both sets at full price i said okay and payed, they will be put on at 3.00. I decided to dismantle the gonadal and put them up, i then called them up at 2.00 pm to ask them not to print them up and have a refund they said they cant give a refund until its authorised by a manager which breaks the law of 14 day money back which is law for goods that are not fit for purpose.

I got a call 4 days later i explained to Barry about this, he was very rude and said that 14 day money back does not comply with him and he did not care as he will give the refund now.


NEED PRINTS DONT GO HERE AS HE WONT EVEN DO WHAT THE LAW REQUIRES AND A VERY RUDE PEOPLE !!!!!