Anderlene Morais

Review of Vip Hotels

Room's need updating, furniture for a 5* hotel, is...

Room's need updating, furniture for a 5* hotel, is not what I expected, no complement drinks or, dressing gown, teriffiic bad smell from bathroom, bathroom desperately need tlc, no kettle or iron in room, window do not open enough, staff mainly intrested in tips, carpets need cleaning, musty smell from carpets and room, need airing, hence windows need to be able to a open, fully or enough to vent and air tje room amd hotel, felt uncomfortable when bell boy took are suitcases out of view, as like to view my luggage at all cost, cleaners ok, but need more training how to clean thoughly, lobby is ok but room dissapoint. We are here for our wedding anniversary with our Mother, and felt more happier going away from Hotel to enjoy and feel comfortable. Which for the money we spent is disgraceful, as asked for kettle in room on day on checkin and still waiting, would I recommend Nooooooooooooooooo. I would never stay at this hotel again, it's not worth 5* and not worth the price we paid for our time here, very dissapointed.