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Worst hotel experience in my life. I showed up and...

Worst hotel experience in my life. I showed up and asked for a room, the clerk asked for both my ID and my wife s ID, I thought that was strange. We paid and went to the room (209) while walking to the room my wife expressed that it seemed sketchy. We went inside and it was like walking into a very old, out of date room with uneven wood floors, a half frosted window and it had the cheapest mattress ( the kind with springs that squash all the way down when u sit) money can buy. I don t know if it had bed bugs but I didn t trust it. The bed was only covered by a sheet with no blankets. My wife didn t feel safe so I went back to lobby and told her we couldn t stay and told her why, she asked if we would try another room, she sent us to (134) it had the same look with the same cheep mattress
When I returned to the lobby and waited in line another 10 minutes she told me that her GM said not to give me a refund. I checked out immediately without staying. I am attempting to recover the $88 they charged my card and refused to refund. I am sure that at least 1 person will read this review and choose to go elsewhere.

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